Privacy Policy

Overview

Theramax Rehabs (“we,” “us,” or “our”) operates theramaxrehabs.com. This page explains what information we collect when you use this website or contact our Frisco, Texas clinics, how we use it, and the choices you have. We respect your privacy and only collect what we need to respond to you and provide care.

Information we collect

• Contact details — name, phone number, email address, and your preferred appointment date and time, which you enter in our booking form.
• Health information you choose to share — anything you write in the “Additional Notes” field of the booking form, such as the condition you would like help with. This information is used only to prepare for your visit and route your request to the right clinician.
• Technical data — standard server logs such as IP address, browser type, and the pages visited. We use this aggregate data to keep the website reliable and secure.

How we use your information

• To respond to your appointment request and contact you about scheduling.
• To prepare our team for your first visit.
• To improve the website and keep it secure.
• To comply with legal obligations, including healthcare regulations.

We do not sell your personal information. We do not share it with advertisers. Appointment requests are sent to our clinic staff by email through a secure form-delivery provider that processes the message only on our behalf.

Protected health information

If you become a patient, information you provide during care is protected under our HIPAA Notice of Privacy Practices, which explains how we may use and disclose your health information and your rights regarding that information. The booking form on this website is for scheduling requests only and is not a substitute for secure patient communication.

Cookies and analytics

We use the Meta (Facebook) Pixel to measure visits to this website and the results of our advertising. These tools set cookies and receive the pages you view, your browser and device type, and simple actions such as tapping a phone number or sending a booking request.

We never send the contents of the booking form (your name, contact details, insurance, preferred service or notes) to these services, and we do not use them to target ads based on health conditions. You can block or delete cookies in your browser settings, and manage ad preferences in your Facebook and Google account settings.

Data retention and security

We keep booking requests only as long as needed to respond to you and maintain our records as required by law. We use reasonable technical and organizational measures to protect your information, including transport encryption (HTTPS) across this website. No method of transmission over the Internet is completely secure, but we work to protect your data appropriately.

Your rights and choices

• You may request a copy of the personal information we hold about you.
• You may ask us to correct inaccurate information.
• You may ask us to delete your information, subject to legal record-keeping requirements.
• You may opt out of non-essential communications at any time.

To exercise any of these rights, contact us at (469) 269-8520 or (469) 797-0199, or visit either clinic in person.

Children’s privacy

This website is not directed at children under 13. Information submitted through the booking form should be provided by a parent or legal guardian on behalf of a minor when scheduling pediatric care.

Changes to this policy

We may update this page from time to time. The “last updated” date at the top of this page reflects the most recent revision. Material changes will be posted on this page.

Contact us

Questions about this privacy policy? Call (469) 269-8520 (East Frisco) or (469) 797-0199 (West Frisco), or send us a message. Theramax Rehabs, 7101 S Custer Rd #840, Frisco, TX 75035 and 8680 Main St #3W, Frisco, TX 75033.