Privacy Policy

Last Updated: June 20, 2026 Thank you for choosing to be part of our community at Theramax Physical Therapy (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at tanyamudireddy2021@gmail.com. When you visit our website https://theramaxrehabs.com/ (the “Website”), and more generally, use any of our services (the “Services,” which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our Services (including our Website), as well as any related services, patient intake forms, appointment scheduling, sales, marketing, and events.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. DO WE USE GOOGLE MAPS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
14. WEBSITE MAINTENANCE
15. SMS TERMS AND CONDITIONS

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us. We collect personal information that you voluntarily provide to us when you:

• Request information about our services
• Schedule an appointment
• Complete patient intake forms
• Contact us through our website
• Subscribe to communications
• Participate in promotions or surveys

The personal information we collect may include:

• Full Name
• Phone Number
• Email Address
• Mailing Address
• Date of Birth
• Emergency Contact Information
• Insurance Information
• Medical History
• Treatment Information
• Any other information you choose to provide

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Health Information

As a healthcare provider, we may collect health-related information necessary to provide physical therapy and rehabilitation services, including:

• Medical conditions
• Physician referrals
• Treatment records
• Therapy evaluations
• Progress reports
• Insurance and billing information

This information is collected and maintained in accordance with applicable healthcare privacy laws.

Information Automatically Collected

In Short: Some information—such as your IP address and browser characteristics—is collected automatically when you visit our Website. We automatically collect certain information when you visit, use, or navigate our Website. This information does not reveal your specific identity but may include:

• IP Address
• Browser Type
• Device Information
• Operating System
• Language Preferences
• Referring URLs
• Usage Data
• Website Activity Logs
• Location Information Based on IP Address

Like many businesses, we also collect information through cookies and similar technologies.

2. HOW DO WE USE YOUR INFORMATION?

We use personal information collected through our Website and services for a variety of business purposes, including:

• Scheduling and managing appointments
• Providing physical therapy and rehabilitation services
• Communicating with patients regarding appointments and treatment
• Processing payments and insurance claims
• Improving our Website and services
• Responding to inquiries and support requests
• Sending appointment reminders
• Sending administrative updates
• Maintaining compliance with legal and regulatory requirements
• Protecting our Website and business operations
• Conducting analytics and service improvement initiatives

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide healthcare services, or to fulfill business obligations. We may share your information in the following situations:

• Healthcare providers involved in your treatment
• Insurance providers and billing processors
• Service providers assisting our operations
• Legal and regulatory authorities when required by law
• Business partners assisting in service delivery
• During a merger, acquisition, or business transfer

SMS opt-in consent and phone numbers collected for SMS communications will NOT be shared with third parties or affiliates for marketing purposes.

Contact Information

Theramax Physical Therapy

Frisco Location 7101 S Custer Rd #840 Frisco, TX 75035 Plano Location 720 E Park Blvd Ste #106A Plano, TX 75074 Additional Frisco Location 8680 Main St #3W Frisco, TX 75033 Phone: (972) 983-3840 Email: tanyamudireddy2021@gmail.com Website: https://theramaxrehabs.com/

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store your information. We may use cookies, web beacons, pixels, and similar technologies to improve your browsing experience, analyze website traffic, remember user preferences, and improve our services. The information collected may include:

• Website usage patterns
• Device information
• Browser information
• Session information
• Marketing campaign performance data

You can choose to disable cookies through your browser settings. However, doing so may affect certain functionality of our Website.

5. DO WE USE GOOGLE MAPS?

In Short: Yes, we may use Google Maps services to provide location information and improve user experience. This Website may use Google Maps APIs to display clinic locations and assist visitors in finding our facilities. By using Google Maps features on our Website, you agree to be bound by Google’s Terms of Service and Privacy Policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. We retain personal information:

• As long as necessary to provide services
• To comply with legal obligations
• For billing and insurance requirements
• For healthcare record retention requirements
• To resolve disputes and enforce agreements

When we no longer have a legitimate business need to process your information, we will securely delete, anonymize, or archive it according to applicable laws and regulations.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures. We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These safeguards include:

• Secure servers
• Encrypted communications where applicable
• Restricted employee access
• Secure storage systems
• Regular security reviews

Although we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location and applicable laws, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to specific processing activities
• Restrict processing under certain circumstances
• Withdraw consent where processing is based on consent

To exercise your privacy rights, contact us at: Email: tanyamudireddy2021@gmail.com We will respond within the timeframes required by applicable law.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and mobile devices include a Do-Not-Track (“DNT”) feature. Because there is currently no consistent industry standard for recognizing and implementing DNT signals, we do not currently respond to browser DNT signals. Should a standard become established in the future, we may revise this Privacy Policy accordingly.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. California residents may have specific privacy rights under the California Consumer Privacy Act (CCPA) and other applicable laws. California residents may request:

• Information about personal data collected
• Categories of data disclosed
• Sources of collected information
• Purposes for collection and use
• Deletion of personal information where applicable

We will not discriminate against individuals who exercise their privacy rights. To submit a request, please contact: Email: tanyamudireddy2021@gmail.com Phone: (972) 983-3840

Categories of Information We Collect

Category	Examples	Collected
Identifiers	Name, Email, Phone Number	Yes
Customer Records	Address, Insurance Information	Yes
Health Information	Treatment Records, Medical History	Yes
Internet Activity	Website Usage Information	Yes
Commercial Information	Appointment and Payment Records	Yes
Geolocation Data	Approximate Location	Yes
Professional Information	Employment Information (if applicable)	No

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we may update this Privacy Policy periodically. We reserve the right to modify this Privacy Policy at any time. The updated version will be indicated by a revised “Last Updated” date and will become effective immediately upon posting. We encourage you to review this Privacy Policy regularly.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments regarding this Privacy Policy, please contact:

Theramax Physical Therapy

7101 S Custer Rd #840 Frisco, TX 75035 United States Phone: (972) 983-3840 Email: tanyamudireddy2021@gmail.com Website: https://theramaxrehabs.com

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information. To make a request, contact us at: Email: tanyamudireddy2021@gmail.com Phone: (972) 983-3840 We will review and respond to requests within a reasonable period and in accordance with applicable legal requirements.

14. WEBSITE MAINTENANCE

This website may be maintained by authorized website developers, marketing agencies, hosting providers, and technology partners acting on behalf of Theramax Physical Therapy. These providers may have limited access to information necessary to perform website maintenance, hosting, security monitoring, analytics, and support functions. All such service providers are required to maintain appropriate confidentiality and security safeguards.

15. SMS TERMS AND CONDITIONS

Text & SMS Message Communications

By providing your mobile phone number through our Website, appointment forms, intake forms, contact forms, or other communications, you consent to receive SMS messages from Theramax Physical Therapy regarding:

• Appointment confirmations
• Appointment reminders
• Treatment updates
• Follow-up communications
• Billing notifications
• Customer service responses

Consent to receive SMS messages is not a condition of receiving healthcare services.

SMS Opt-In

Users may opt in by:

• Submitting a contact form
• Scheduling an appointment online
• Completing patient intake forms
• Providing consent verbally or in writing

Message Frequency

Message frequency may vary depending on appointments and communication needs.

Message and Data Rates

Standard message and data rates may apply based on your wireless carrier plan.

Opt-Out Instructions

To stop receiving text messages, reply: STOP at any time.

Assistance

For assistance, reply: HELP or contact: Phone: (972) 983-3840 Email: tanyamudireddy2021@gmail.com

SMS Privacy Commitment

SMS opt-in data and phone numbers collected for SMS communication purposes will NOT be sold, rented, shared, or disclosed to third parties or affiliates for marketing purposes. For more information regarding privacy practices, please review this Privacy Policy.